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Support

  RDI Customer Support
We take great pride in offering premier customer service, and
complete availability to answer any questions or provide support to any customers or potential customers needs.

  Store Payment Methods
  Visa, Master Card and American Express + Check By Mail (Product Shipped Once Check is Received)

  Store Guarantee
Simple, We Guarantee
Our Products To Work, To Be
Free Of Defect.

  Return Policy
If there are any problems with your order and it is necessary to return merchandise, please follow the instructions below.
Should you need to return merchandise please notify our customer service department at 1-888-404-0020 (M-F from 8:00am-4:00am CST) and request a return authorization number and address to ship the product to.
Returns must be in brand new, mint condition, in the original, undamaged manufacturer's packaging including all packaging materials, such as product & inserts.

Returns must be made within 15 days of the ship date.
Acceptance of return of special order items is conditional based on the terms of return of the item's manufacturer or supplier.
If damage occurred during transit, please do not dispose of the packaging. Contact the carrier for inspection and file a claim with the carrier. When returning items, they must be sent freight prepaid. Returns sent C.O.D. or "shipping charges collect" will be refused.

Credit will be given only for items that we receive and inspect. To avoid any complications, be sure that you insure your return shipment. All returns will be subject to a minimum 20% restocking charge, if accepted. For any questions about a return, please contact customer service at 1-888-404-0020 (M-F from 8:00am-4:00pm CST).

 Privacy Policy


We do not share the information gathered through this web site with any other 3rd party unless for order fulfillment and shipping purposes. Your private information is kept private.



 SSL Site Secure


All payment information entered through this web site cart is done through GeoTrust with 128bit SSL Secure Server Link encryption.



 Ordering Question?
 


If you have special questions about ordering, please give us a call. Our office hours are Monday through Friday, 8:00am-4:00pm CST.